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Terms & Conditions


Effective Date: 01 July 2025
Company Name: Asterism Freight & Analytics LLC dba Asterism Services
Address: 40600 Ann Arbor Road East, Suite 200, Plymouth, MI 48170
Contact: (734) 472-2003
Email: support@asterismservices.com
Website: www.asterismservices.com

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1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or notices that may be posted on the website from time to time. If you do not agree to these terms, please refrain from using our services.

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2. About Our Services

Asterism Services is a dispatch services company. We are not a freight broker, freight forwarder, shipper, or third-party logistics provider (3PL). Our core service is to assist independent carriers and owner-operators by helping them find freight loads from public load boards such as DAT, Truckstop, 123 Loadboard, Loadlink, and CHR, based on the preferences they provide.

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3. Carrier Eligibility

To use our dispatch services, you must:

  • Be at least 18 years old

  • Hold a valid Motor Carrier (MC) or DOT number

  • Must Have Insurance Certificate

  • Provide accurate and verifiable company and personal information

  • Be authorized to enter into legally binding agreements

  • Provide a signed dispatch agreement and emandate (for billing)

You agree to maintain up-to-date and accurate information at all times during your engagement with us.

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4. Service Responsibilities

Asterism Services Responsibilities:

  • Locate loads based on carrier preferences from third-party load boards 

  • Communicate and negotiate rates with brokers or shippers (as per your consent)

  • Book loads only upon your approval

  • Provide rate confirmations received from the broker/shipper

  • Send you details via email, text, or your preferred mode of communication

  • 24 Hours Support

Carrier Responsibilities:

  • Provide accurate truck availability, equipment types, and preferred lanes

  • Communicate clearly and promptly regarding load approvals

  • Handle all freight, driver, equipment, and compliance responsibilities

  • Ensure proper insurance and regulatory compliance is in place

  • Pay Asterism Services in a timely manner per the agreed dispatch rate or subscription


5. SMS Terms of Service

By providing your phone number and opting in, you agree to receive transactional SMS messages from Asterism Services related to freight dispatch, load confirmations, delivery updates, and support communications.
Message frequency varies depending on your active loads and service interactions.
Standard message and data rates may apply.

You can reply STOP at any time to unsubscribe or HELP for assistance.
For support, contact support@asterismservices.com or visit our Privacy Policy at https://www.asterismservices.com/privacy-policy

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6. Dispatch Fees and Billing

Our dispatch fees or subscription plans are clearly outlined on our website and onboarding agreement. By signing up:

  • You authorize Asterism Services to collect payment via e-mandate or invoice.

  • Non-payment may result in temporary or permanent suspension of services.

  • Asterism Services does not collect Prepaid/Postpaid Load/Invoice Amount from Freight Brokers, Shippers, Receivers directly. Carrier (customer) is the responsible to collect the Load Amount from the source they have.

  • Asterism Services only work with Legit and Trusted Service Providers.

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7. No Freight Brokerage Involvement

Asterism Services does not act as a freight broker, Middle person between carrier & shipper or freight forwarder, and we do not take possession, custody, or control of any freight. We do not arrange transportation for compensation on behalf of shippers. We act solely as a service provider working on your behalf to find available freight opportunities.

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8. Third-Party Platforms

We utilize third-party load boards to find freight. We do not control or guarantee the availability, accuracy, or reliability of information from load boards or brokers. You agree that:

  • Load opportunities are subject to change without notice.

  • Rate confirmation and final agreements are between you (the carrier) and the broker/shipper.

  • You are responsible for reviewing and accepting load details.

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9. Termination of Service

You may terminate our services at any time with written notice. Asterism Services also reserves the right to terminate services if:

  • You violate these Terms

  • You fail to pay for services

  • Fraud or misrepresentation is discovered

  • We determine in our sole discretion that continuation would be detrimental to our operations

Any outstanding balance must be settled before termination is finalized.

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10. Limitation of Liability

To the fullest extent permitted by law, Asterism Services shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or use, incurred by the carrier or any third party, arising from:

  • Use or inability to use our services

  • Miscommunication with brokers or shippers

  • Errors or delays from load board platforms

  • Acts or omissions of the carrier

Our total liability shall not exceed the fees paid to us for the services provided in the 30 days prior to the claim.

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11. Indemnification

You agree to indemnify and hold harmless Asterism Services and its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising out of:

  • Your use of our services

  • Your violation of any laws or regulations

  • Your breach of these Terms and Conditions

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12. Intellectual Property

All content on our website (logos, text, designs, graphics, and software) is the intellectual property of Asterism Services and may not be copied, modified, distributed, or used without our express written consent.

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13. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Michigan, United States, without regard to its conflict of laws principles. Any legal action or proceeding shall be brought exclusively in a court of competent jurisdiction located in Wayne County, Michigan.

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14. Modifications

We reserve the right to modify or update these Terms at any time. We will notify you via email or through our website when changes are made. Your continued use of our services constitutes your acceptance of the updated Terms.

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Contact Us

For questions or concerns regarding these Terms and Conditions, you may contact us at:

Asterism Services
40600 Ann Arbor Road East, Suite 200 Plymouth, MI 48170
Phone: (734) 472-2003
Email: support@asterismservices.com

 

Opt-Out Information:

You may opt out of receiving SMS communications from Asterism Services at any time by replying STOP to any message or by contacting support@asterismservices.com. Once unsubscribed, you will no longer receive SMS notifications unless you opt in again.

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